The Program Coordinator (Remote) is highly organized and proactive. They are responsible for supporting various program activities, including consultation services, workforce development initiatives, and community engagement efforts. This role involves collaborating with internal teams, external partners, and rural health partners to ensure the successful implementation of program goals. The Program Coordinator possesses excellent communication skills, great attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment. Strong project management skills and the capacity to coordinate multiple tasks simultaneously are essential. Additionally, the Program Coordinator has a passion for rural health and a commitment to improving healthcare access and quality in rural and underserved communities.
The Program Coordinator is fully remote with occasional(25-50%) travel.
Essential Job Functions
- Coordinate with team to make arrangements that fulfill all requirements as efficiently and economically as possible and seeking input when necessary.
- Support program in all assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations activities to include onsite and virtual activities and attending report presentation and action planning sessions when needed.
- Schedule, host, and take notes during all assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations calls and meetings as requested.
- Support Program Specialist with polling during calls, webinars, meetings and other events with assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations, if needed.
- Draft agendas and email notices for events.
- Provide technical assistance in leadership and workforce development, human resource service coordination, financial, operational and/or quality of care improvement initiatives, telehealth initiatives and community care coordination to support assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations in meeting program goals and identified priorities.
- Act as a contact point for communications with assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations.
- Post updates, events, and materials to The Center’s website and Extranet SharePoint site.
- Develop, track, and maintain communications in Salesforce.
- Update calendars with meetings, events, trainings, and any travel.
- Enter data for evaluation and support evaluation activities as needed.
- Support Program Specialists with tracking assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations submissions and provide appropriate follow-up as requested.
- Assist in creation of templates and documents per Program Specialists request.
- Develop and maintain Survey Monkey templates.
- Assist in the development of monthly reporting and program summaries for activities.
- Post relevant program materials to Center website.
- Assist team with coordinating and providing technical assistance services to rural health organizations.
- Prepare resource materials with organizational branding and Section 508 accessibility.
- With guidance, perform post-project Recommendation Adoption Progress (RAP) calls to check on rural health organizations ongoing adoption of action plans and develop list of potential resource needs to share back with Program Specialists for project follow up.
- Develop timelines to meet program goals.
- Document and disseminate team meeting minutes.
- Develop constructive and cooperative working relationships with internal and external customers.
- Display an openness towards innovative solutions and approaches.
- Actively participate and engage in team discussions.
- Take steps to develop knowledge, skills, and expertise in broader area.
- Actively seek out innovative approaches to improve work processes that benefit the program or organization.
- Identify and take steps to prevent potential situations that could impact program effectiveness.
- Recognize the potential impact one’s own performance can have on the success of the organization and program.
- Organize information in a logical manner according to the audiences’ needs.
- Practice meaningful two-way communication.
- Delegate appropriately and allow development experience to others.
- Respond appropriately to both positive and negative feedback.
- Coordinate other program activities as assigned.
- Participate in Center Teams and Workgroups.
- Travel up to 25% including direct and multi-city flights, overnight stays, and driving through rural communities.
- Other duties as assigned.
Education and Experience
An equivalent combination of education, training and experience will be considered.
- Bachelor’s degree in health administration, health education, public administration, business or related field
- Master’s preferred
- Minimum four years of experience in health care delivery, health planning, hospital management, marketing community development, network development or related areas
- Experience with development, implementing and managing grants, contracts or other like programs
- Knowledge of rural health issues and community health processes and resources
Knowledge, Skills and Abilities
Representative, but not all-inclusive of those commonly associated with this position.
- Ability to supervise staff and lead successful teams
- Excellent written, computer, and oral communication skills
- Knowledge of rural health, hospitals or quality
- Excellent supervisory and communication skills
- Ability to work with groups including training, facilitation and presentation
- Capable of and demonstrated critical thinking and independent decision making
- Have proven relationship building skills
- Customer service and detail oriented
- Ability to organize and prioritize duties
- Project management
- Team player with strong commitment to performance improvement
- High degree of proficiency in Microsoft Office and SharePoint Products
- Display an openness towards innovative solutions and approaches
- Ability to travel
Physical Abilities
Commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Prolonged periods sitting at a desk and working on a computer
Are you ready to join our team as a Program Coordinator and contribute to our success? We want you to play a crucial role! Send us your resume and a cover letter that highlights your experiences and how you plan to enhance our programs. We're excited to learn how you'll make a meaningful impact on our team!
To Apply
Submit letters of application and resumes to this post or via email to hr@ruralcenter.org. In your letter of application, please include your personal statement on diversity, equity and inclusion and that you are applying for the Program Coordinator TASC/SHIP position.
Our more than 45 employees live across 19 states —many in the rural communities we serve. We are passionate about ensuring our family, friends, and neighbors have access to the health care services they need. Employees at The Center enjoy a casual, friendly, and supportive work environment focused on important, innovative work.
Our employees agree:
“Thank you for being such a wonderful place to work!”
“Overall, The Center is the best work environment I've experienced, and I appreciate the leadership team's commitment to continuous improvement.”
“I love The Center, all that they do for moving health care forward in this country and all that they do for their employees.”
Diversity, Equity, Inclusion, and Anti-Racism
The Center is committed to diversity, equity, inclusion, and anti-racism. We strive to create an environment that reflects the communities we live in and serve; a place where everyone feels accepted and empowered to be their full, authentic selves; and where everyone belongs.
We understand the impact of and seek to defeat racism and discrimination in ourselves, our workplace, and the world. This guides how we cultivate leaders, build our programs and resources, and deliver our technical assistance.
We are an organization that honors, celebrates, and respects all dimensions of diversity. These principles are central to our mission and to our impact.
EEO Statement
The National Rural Health Resource Center is an equal opportunity employer. We celebrate diversity and are committed to fostering an accountable workplace culture committed to diversity, equity, inclusion, and anti-racism. A variety of experiences and viewpoints are sought and valued.
Reasonable Accommodation
The Center complies with the Americans with Disabilities Act (ADA) and any and all other applicable federal, state, or local laws ensuring equal employment opportunities and prohibits discrimination for qualified individuals with a disability. The Center will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result.
