The National Rural Health Resource Center provides technical assistance, information, tools, and resources for the improvement of rural health. The work that The Center does for rural communities is pivotal to the health of rural Americans and plays a significant role in keeping small rural hospitals open.
At The Center, we’re more than just a workplace; we're a hub of innovation and a force of forward-thinkers. We're on the lookout for a Program Manager to join our dynamic team and be a vital part of our success story. The Program Manager is fully remote with frequent travel to rural areas.
The Program Manager provides leadership and direction for the program team through effective communication and supervision. They have proven relationship building skills and are able to create an environment that fosters new ideas. The Program Manager leads team meetings, sets goals for the team and champions the Center’s Mission and Guiding Principles.
Essential Job Functions
Manage delivery of assigned programs
- Participate in development of annual program work plans according to scope of work or grant tasks; grantee need and budgets
- Work cooperatively with Program Director (PD) in communication with client lead for resolving issues or adjusting statement of work
- Lead Team meetings and develop agendas and delegate team tasks
- Manage and coordinate day-to-day program activities
- Utilize technology for task lists, assignment monitoring, and program tracking
- Review budget quarterly with PD
- Review and approve monthly invoices
- Manage evaluation plan processes with team
Supervise assigned staff with focus on retention
- Supervise staff and accountable specialists and coordinators
- Delegate team tasks
- Conduct semi-annual Performance Agreement reviews, and support professional growth
Implement activities and initiatives according to program workplan assignments
- Execute program work plans as assigned to include implementation, outreach and communications
- Provide technical assistance as assigned
- Develop monthly/quarterly reports as described in statement of work or contract deliverables
- Work with IT Specialist on planning and execution of program IT and website needs
Leadership
- Participate on Leadership Team to achieve The Center’s vision through program strategies and goals with a focus on building a culture of excellence for performance improvement
- Lead implementation of Center Guiding Principles and dedication to Center Values: awareness, innovation, integrity, collaboration, excellence and impact
- Represent The Center at appropriate meetings and conferences
- Participate on a Balanced Scorecard Team and take responsibility for key initiatives. Manage data gathering and reporting for assigned BSC Team measurements
- Participate in organizational development and annual strategic planning
- Effectively supervise and coach staff
- Utilize assessments and Center guiding principles
- Foster relationships and conduct regular communications with federal, state and local government and community partners, and/or consultants using multiple modes of communications including face-to-face meetings, phone conversations, remote presentation technology on a one-to-one basis and through group discussions.
- Travel approximately 25-50%
- Other duties as assigned
Requirements
Education and Experience
An equivalent combination of education, training and experience will be considered.
- Bachelor’s degree in health administration, health education, public administration, business or related field
- Master’s preferred
- Minimum four years of experience in health care delivery, health planning, hospital management, marketing community development, network development or related areas
- Experience with development, implementing and managing grants, contracts or other like programs
- Knowledge of rural health issues and community health processes and resources
Knowledge, Skills and Abilities
Representative, but not all-inclusive of those commonly associated with this position.
- Ability to supervise staff and lead successful teams
- Excellent written, computer, and oral communication skills
- Knowledge of rural health, hospitals or quality
- Excellent supervisory and communication skills
- Ability to work with groups including training, facilitation and presentation
- Capable of and demonstrated critical thinking and independent decision making
- Have proven relationship building skills
- Customer service and detail oriented
- Ability to organize and prioritize duties
- Project management
- Team player with strong commitment to performance improvement
- High degree of proficiency in Microsoft Office and SharePoint Products
- Display an openness towards innovative solutions and approaches
- Ability to travel
Physical Abilities
Commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Prolonged periods sitting at a desk and working on a computer
Summary
Are you ready to join our team as a Program Manager and contribute to our success? We want you to play a crucial role! Send us your resume and a cover letter that highlights your experiences and how you plan to enhance our programs. We're excited to learn how you'll make a meaningful impact on our team!
To Apply
Submit letters of application and resumes to this post or via email to hr@ruralcenter.org. In your letter of application, please include your personal statement on diversity, equity and inclusion and that you are applying for the Program Manager position.
Our more than 45 employees live across 19 states —many in the rural communities we serve. We are passionate about ensuring our family, friends, and neighbors have access to the health care services they need. Employees at The Center enjoy a casual, friendly, and supportive work environment focused on important, innovative work.
Our employees agree:
“Thank you for being such a wonderful place to work!”
“Overall, The Center is the best work environment I've experienced, and I appreciate the leadership team's commitment to continuous improvement.”
“I love The Center, all that they do for moving health care forward in this country and all that they do for their employees.”
Diversity, Equity, Inclusion, and Anti-Racism
The Center is committed to diversity, equity, inclusion, and anti-racism. We strive to create an environment that reflects the communities we live in and serve; a place where everyone feels accepted and empowered to be their full, authentic selves; and where everyone belongs.
We understand the impact of and seek to defeat racism and discrimination in ourselves, our workplace, and the world. This guides how we cultivate leaders, build our programs and resources, and deliver our technical assistance.
We are an organization that honors, celebrates, and respects all dimensions of diversity. These principles are central to our mission and to our impact.
EEO Statement
The National Rural Health Resource Center is an equal opportunity employer. We celebrate diversity and are committed to fostering an accountable workplace culture committed to diversity, equity, inclusion, and anti-racism. A variety of experiences and viewpoints are sought and valued.
Reasonable Accommodation
The Center complies with the Americans with Disabilities Act (ADA) and any and all other applicable federal, state, or local laws ensuring equal employment opportunities and prohibits discrimination for qualified individuals with a disability. The Center will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result.
