Position: Director, Placement Sales
Reports to: Executive Director, Seasonal Exchanges
Department: Seasonal Exchange Programs
Location: U.S. Remote
Who we are:
CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multicultural world.
Why work with us:
- You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
- You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits and offerings that increase total compensation by up to 25%. Our top-tier benefits include:
- Paid time off and Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on our eligibility rules)
- CIEE Study Abroad and TEFL Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
- You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 80-year-old mission to make the world a more peaceful place.
Who you are:
The Director, Placement Sales, is responsible for the oversight and leadership of all the Summer Work and Travel host sales to ensure job sales and placement goals are met in a way that aligns with CIEE's mission and values. The Director is responsible for oversight of all sales regions, focused on ensuring that job sales align with market demands, placements are completed on time and to goals, ongoing gold-standard account management of host employers, and other projects as needed that align with the departmental strategic plans and goals.
What you’ll do:
- Manage a team of regional managers and provide departmental leadership to ensure the team effectively executes sales plans and meets or exceeds placement goals.
- Deploy and track results of sales and marketing strategy to ensure that CIEE meets its sales and placement goals for Work & Travel USA, including lead generation, cold calling, appointments, presentations, and obtaining commitments.
- Oversee hiring strategy for each region to maximize CIEE placements at hosts
- Coach managers to develop effective sales outcomes, hiring strategies, and strong relationships with host employers and community organizations.
- Ensure that managers and their teams have the requisite knowledge and skills to meet both job sales and role fulfillment (placements).
- Provide timely and specific feedback on performance to team members.
- Track and evaluate weekly, monthly, and annual progress.
- Perform annual performance setting and goals reviews for each direct report, along with quarterly check-in reviews to check individual goal progress.
- Engage in high-level sales activities.
- Sell to prospective and current clients as required.
- Create and conduct presentations and meetings with hosts, associations, and other stakeholders.
- Build rapport with clients and stakeholders.
- Develop a regular cadence of connecting with host employers to build relationships and ensure CIEE is meeting their needs.
- Collaborate with Participant Services to ensure the team is facilitating positive participant program experiences and team communication.
- Collaborate with the Senior Director of International Sales & Operations to foster relationships with International Representatives.
- Review external events, such as trade shows, International Student Outreach Program events, and other activities, to determine participation that will add to the growth of the programs and support sales.
- In collaboration with the VP Placement Sales, Senior Director International Sales & Operations, and their leaders, identify CIEE-run/branded events or programming that will add stakeholder value to the program.
- Additional responsibilities
- Willingness to travel required; regular business trips include domestic trips and overseas hiring events (20 – 30%).
- Perform miscellaneous job-related duties as assigned.
What you’ll bring:
- Bachelor’s degree required, Master’s degree preferred.
- A minimum of 5-7 years of previous sales success is required.
- A minimum of 3-5 years of management/leadership experience preferred.
- Experience managing P&L, budgeting, and reporting required.
- Strong verbal and written communication skills are required.
- Strong organizational skills with attention to detail required.
- Proactive and preferred for working in a fast-paced environment.
- Ability to work with remote field staff.
- Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
- Energetic, personable, goal-oriented, and team-oriented.
- Tolerance for ambiguity and sense of humor.
- Technology proficiency required — experience with Microsoft Suite, Teams, and Salesforce, preferred.
- Innovative, creative, and flexible in a changing environment.
- A passion for CIEE's mission and global exchange!
CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.
Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.
